Compatible with Strava
Support
Practical help for common VELOX account, billing, and Strava-connection tasks.
Disconnect Strava and delete imported data
Go to Settings and use the Strava disconnect button. That flow is designed to revoke the Strava connection and delete the imported Strava-derived data stored by the app.
If you need help completing that process, contact hello@velox.run.
Billing help
Active subscribers can manage billing from the customer portal linked in Settings. If billing is unavailable, email hello@velox.run.
Password reset
Use the password reset pageif you can't sign in.
Need a manual review?
For privacy questions, data requests, or anything else not covered here, email hello@velox.run.